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Project / Account Managers

Every client of ours is assigned a Project/Account Manager. This individual serves as the single point of contact for all communication. Our company believes that communication is the key to project success and to the quality of results delivered. We provide our customers with all necessary activities and procedures required to establish a productive customer-contractor communication environment which include:

  • Project kick-off visits
  • Regular visits to the customer
  • Onsite & offsite work project status reports, feedback
  • Regular telephone conferences (conference calls)

The software development process at WEBuilder is entirely transparent to the customer. All project stages are documented and the customer receives regular project status reports.  Our account managers are experienced and dedicated to providing 100% customer satisfaction including:

  • Outstanding project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous vendor projects.
  • Communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives.
  • Coordination of user acceptance testing of final IT infrastructure and software development deliverables through iterative evolutions.

 Each of these phases is described in the sections below : 

With each engagement, we use a powerful combination of tools, industry data, methodologies and experienced team members to achieve success. Each engagement begins with a profiling session that allows us to better understand your firm's capabilities, goals, motivators and constraints. With this profile in hand, we use our tools and experience to create a detailed power plan specifically tailored for you. WEBuilder has accumulated great experience in meeting and exceeding company requirements and outsourcing goals. We have adapted our process to make it the most efficient for outsourcing.

 

Analysis

We carry out the detailed business requirements analysis using our unique methodology.

What is this unique methodology?

This is a methodology which involves clearly defining the high-level business goals and exact system requirements within the client organization. This methodology ultimately results in a textual design document. Parts of a textual design will be developed during the exploratory sessions, which upon approval of the clients, will be further fine-tuned. After required iterations, upon clients' sign off, the textual design is declared frozen.

Functional specifications document

Once the textual design is frozen, we will prepare a functional specifications document, which again will undergo iterations based on the client feedback. This document lists out all the front-end and back functionalities and where appropriate, correlates them with the applicable user interface

Technical design

Based on the textual design and the functional requirements document, we will carry out a technical design of the application. This phase might expose some of the issues that were not addressed during the earlier phases. We will work with the clients for resolution of such issues. A technical design document will be prepared during this phase.

Coding

During this phase our programmers actually develop the software based on the technical design document and the functional specifications document.

Testing

Testing involves the following phases:

  • Ongoing developer testing
  • Alpha testing
  • Beta testing phases

Launch and beyond

This phase involves identifying a hosting company and if we decide on dedicated hosting, we will assist the client in identifying the hardware and software requirements and procure them. Deploying the application on that environment and testing it will then follow. We will extend all required technical support for launching and then will continue to support the application for an agreed upon length of time.

 
 
 
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